Smart rebooking
Gelza learns how often each customer normally visits and reminds them when it is time to come back.
In development — not switched on yet
AI SMS booking
Bring customers back automatically.
Gelza AI will learn your customers’ booking habits and know when it is the right time to reach out — from rebooking reminders to birthdays and last-minute openings.
Every message will carry a Smart Booking Link, so a customer can book in a few taps without hunting for your page or typing anything twice.
What a customer sees
One message. Two taps. Booked.
No app, no account, no scrolling through a list to find the technician they always ask for.
What it will do
Eight reasons a customer hears from you.
Overdue customers
Reach customers who are past their usual booking cycle but have not scheduled their next visit.
Lost customers
Reconnect with regulars who have not been into your salon in a while.
Cancellations & no-shows
Give a cancelled or missed appointment another chance to become a future booking.
Last-minute openings
When a technician suddenly has a gap, reach the customers most likely to take it and fill the chair.
Birthdays
Remember customer birthdays and send a personal greeting, or an invitation to come in.
Personal to each customer
Visit history, favourite technician, previous services and booking patterns make every message relevant.
Smart Booking Link
Every message can open booking with the salon, service or preferred technician already in context.
Restraint
Smart enough to know when not to text.
A salon loses its number by texting people who did not want to hear from it. Gelza will hold a message back rather than send one that costs you a customer.
- They already have an appointment booked
- They heard from you recently
- They never agreed to marketing, or replied STOP
- It is the middle of the night where they are
Less spam. Better timing. More bookings.
See what it brings back
Measured in bookings, not messages sent.
Message volume tells you what you spent. These four tell you what you got for it.
An illustration of the report, not figures from a real salon.
Your team takes care of customers in the salon. Gelza helps bring them back.