gelza

In development — not switched on yet

Gelza AI reception

An AI that actually runs your booking desk.

Gelza AI Reception is being built specifically for the way salons work — answering the phone naturally, and doing the part that comes after the conversation.

On a call

What it will handle.

  • Salon hours, location, services and pricing
  • Checking real appointment availability
  • Finding a specific technician
  • Booking new appointments
  • Rescheduling appointments
  • Cancelling appointments
  • Handling multiple services
  • Handling several customers calling together
  • Sending booking confirmations
  • Passing the call to your staff when a person is needed

Further than answering

One sentence. Two customers. Two technicians.

Most phone systems would take a name and a time. This is the sort of thing a real caller actually says.

Can my daughter and I come around 3? I need dip with Tina, and she needs a gel manicure with anyone available.

What Gelza takes from that

Named technicianThe callerDip Powderwith Tina
No preferenceHer daughterGel ManicureAnyone available

Before it books

Eight things it checks first.

Every one of these is running in your salon today. It is what stops the phone promising a time the floor cannot keep.

  1. 01Technician availability
  2. 02Which technicians can perform each service
  3. 03Service duration
  4. 04Technician-specific service duration
  5. 05Customer-specific timing, where you have set it
  6. 06Salon appointment capacity
  7. 07Existing appointments and scheduling conflicts
  8. 08Multiple services and group bookings

It does not just answer your phone. It helps run your salon’s booking desk.